Posts tagged ‘case studies’
I coached a number of people over a 4 year period at Twinings. Covering those in more senior roles and those that were transitioning into manager roles. Each coachee had a tailored programme based on 3 way contracting for objective setting over a number of months with often a follow up/ refresh session after an appropriate length of time. I worked with people in procurement, marketing and finance. A common theme was that each person was transitioning, often being promoted or changing job roles and need some tailored support to help them flourish in their new roles. Some of this work also included some outplacement and maternity coaching.
I worked closely with the wider procurement department designing a stakeholder engagement awayday focused on flexing communication styles and communicating complex information concisely.
Organisation Development- People, Values and wellbeing
I have been working for 18 months with Perrywood and award winning family run garden centre based in Essex and Suffolk . They have grown considerably with their success and needed help in crystallising their people strategy, finalising their values and implementing an approach to support staff wellbeing. The work started with running a happiness at work survey to establish key areas of focus and then writing and implementing a people strategy as well as a wellbeing strategy. We have taken an iterative holistic approach that looks at both the structure, policies and processes as well as culture, L&D, staff feedback and involvement as well as establishing partnerships with occupational health and EAP providers.
As part of this process we also wanted to hear staff’s views on what they thought made Perrywood special. I designed and facilitated a short workshop for all staff working more than a certain number of hours. These values have now been integrated into day to day desision making at Perrywood.
An essential part of any wellbeing strategy for an organisation is the abilities and awareness of its managers. As part of the roll out of the work staff requested more feedback on their performance and so we re-introduced 1:1 chats with a coaching approach and I trained all managers on how to have these conversations. This was rolled out to all staff.
Also designed are a series of workshops that can be delivered digitally or face to face on resilience, mental flourishing, healthy management, employee wellbeing, feedback & difficult conversations and Development & Wellbeing.
We worked with London TravelWatch at a time of large change helping both the staff and managers process and deal with the impact of a large downsize. We worked with them to deliver two all staff workshops around understanding and dealing with change and ensuring consistency of approach in the new organisation going forward. This latter piece of work focusing on developing the organisations values and understanding how they are lived day to day.
Thanks for delivering such a light touch but powerful workshop yesterday. It did just what I hoped
Chief Executive London TravelWatch